VPAT – Lectora Inspire

impact

Voluntary Product Accessibility Template (VPAT)

Date: ​July 28, 2016
Product Name:​ L​ectora Inspire
Product Version Number: 16
Vendor Company Name:​ T​rivantis
Vendor Contact Name: Jennifer Johnson
Vendor Contact Telephone: (​877) 929‐0188

APPENDIX A: Suggested Language Guide

Summary Table Voluntary Product Accessibility Template

Criteria Level of Support & Supporting Features Remarks and explanations
Section 1194.21
Software Applications and Operating Systems
Supports with Exceptions (application) Please refer to the answers below as it relates to the Lectora Inspire application itself.
Section 1194.21
Software Applications and Operating Systems
Supports (output) Please refer to the answers below as it relates to the output or content created.
Section 1194.22
Web‐based Internet Information and Applications
Supports (output) Content created with Lectora Inspire and published to one of the available Web‐based formats can be designed to meet the required compliance criteria. Please refer to the answers below as it relates to the output or content created.
Section 1194.23
Telecommunication s Products
Not Applicable
Section 1194.24
Video and Multi‐ media Products
Supports with Exceptions. Please refer to the answers below as it relates to the output or content created.
Section 1194.25
Self‐Contained, Closed Products
Not Applicable
Section 1194.26
Desktop and Portable Computers
Not Applicable
Section 1194.31
Functional Performance Criteria
Supports (output) Applies to published content created with Lectora Inspire and published to a Web‐based format. Please refer to the answers below as it relates to the output or content created.
Section 1194.41
Information, Documentation and Support
Supports with Exceptions (application) This section has been completed as it relates to the Lectora Inspire application. Any information, documentation or support that is provided for the content/courses published with Lectora Inspire is controlled by the Course Developer.

Section 1194.21 Software Applications and Operating Systems ‐
Detail Voluntary Product Accessibility Template

This section applies to the Lectora Inspire application.

Criteria Level of Support & Supporting Features Remarks and explanations
(a) When software is designed to run on a system that has a keyboard, product functions shall be executable from a keyboard where the function itself or the result of performing a function can be discerned textually. Partially Supports Lectora Inspire does offer limited functionality via keyboard-only access, however the nature of the application limits it from meeting this criteria fully.
(b) Applications shall not disrupt or disable activated features of other products that are identified as accessibility features, where those features are developed and documented according to industry standards. Applications also shall not disrupt or disable activated features of any operating system that are identified as accessibility features where the application programming interface for those accessibility features has been documented by the manufacturer of the operating system and is available to the product developer. Supports
(c) A well-defined on-screen indication of the current focus shall be provided that moves among interactive interface elements as the input focus changes. The focus shall be programmatically exposed so that Assistive Technology can track focus and focus changes. Does not Support
(d) Sufficient information about a user interface element including the identity, operation and state of the element shall be available to Assistive Technology. When an image represents a program element, the information conveyed by the image must also be available in text. Does not Support
(e) When bitmap images are used to identify controls, status indicators, or other programmatic elements, the meaning assigned to those images shall be consistent throughout an application's performance. Supports
(f) Textual information shall be provided through operating system functions for displaying text. The minimum information that shall be made available is text content, text input caret location, and text attributes. Supports
(g) Applications shall not override user selected contrast and color selections and other individual display attributes. Supports
(h) When animation is displayed, the information shall be displayable in at least one non‐animated presentation mode at the option of the user. Not Applicable
(i) Color coding shall not be used as the only means of conveying information, indicating an action, prompting a response, or distinguishing a visual element. Supports
(j) When a product permits a user to adjust color and contrast settings, a variety of color selections capable of producing a range of contrast levels shall be provided. Supports
(k) Software shall not use flashing or blinking text, objects, or other elements having a flash or blink frequency greater than 2 Hz and lower than 55 Hz. Supports
(l) When electronic forms are used, the form shall allow people using Assistive Technology to access the information, field elements, and functionality required for completion and submission of the form, including all directions and cues. Does not Support

Section 1194.21 Software Applications and Operating Systems - Detail
Voluntary Product Accessibility Template

This section applies to published content created with the product, not the product itself.

Criteria Level of Support & Supporting Features Remarks and explanations
(a) When software is designed to run on a system that has a keyboard, product functions shall be executable from a keyboard where the function itself or the result of performing a function can be discerned textually. Supports Lectora Inspire supports the use of On Keystroke actions for course developers to program custom keyboard shortcuts.
(b) Applications shall not disrupt or disable activated features of other products that are identified as accessibility features, where those features are developed and documented according to industry standards. Applications also shall not disrupt or disable activated features of any operating system that are identified as accessibility features where the application programming interface for those accessibility features has been documented by the manufacturer of the operating system and is available to the product developer. Supports Lectora Inspire published content does not disrupt the use of accessibility features, whether provided through a browser, an operating system, or a 3rd party assistive technology application.
(c) A well-defined on-screen indication of the current focus shall be provided that moves among interactive interface elements as the input focus changes. The focus shall be programmatically exposed so that Assistive Technology can track focus and focus changes. Supports Browsers will, by default, track and display the focus of interactive elements. Additionally, Lectora Inspire displays visual focus indicators on the page using CSS.
(d) Sufficient information about a user interface element including the identity, operation and state of the element shall be available to Assistive Technology. When an image represents a program element, the information conveyed by the image must also be available in text. Supports Lectora Inspire utilizes alternative text for images, shapes and buttons. Other interactive elements including form objects, questions, hyperlinks, and tables use necessary HTML tags to identify the object clearly for assistive technology.
(e) When bitmap images are used to identify controls, status indicators, or other programmatic elements, the meaning assigned to those images shall be consistent throughout an application's performance. Supports Icons, custom radio buttons/check boxes, and status indicators used within the table of contents or directly on the page are consistent throughout the course. The course developer is responsible for using any additional images consistently and appropriately.
(f) Textual information shall be provided through operating system functions for displaying text. The minimum information that shall be made available is text content, text input caret location, and text attributes. Supports Text is generated as HTML text in web-based published content.
(g) Applications shall not override user selected contrast and color selections and other individual display attributes. Supports with exceptions Lectora Inspire embeds color within the text itself, which cannot be easily overridden by an end user. However, there is no functionality that explicitly prevents other applications from overriding color selections and contrast in the published output.
(h) When animation is displayed, the information shall be displayable in at least one non-animated presentation mode at the option of the user. Supports The course developer is responsible for adding animations and has the ability to provide non-animated versions of the content for the user to access per their preference.
(i) Color coding shall not be used as the only means of conveying information, indicating an action, prompting a response, or distinguishing a visual element. Supports The course developer is responsible for adding all course content and has the ability to convey information and content on the page without relying on color coding.
(j) When a product permits a user to adjust color and contrast settings, a variety of color selections capable of producing a range of contrast levels shall be provided. Supports with exceptions Adjustments to color and contrast settings are made through the browser, not through the product’s published output. However, if so desired, the course developer can provide for the adjustment of colors for the end user, to change or control.
(k) Software shall not use flashing or blinking text, objects, or other elements having a flash or blink frequency greater than 2 Hz and lower than 55 Hz. Supports The course developer is responsible for adding animations and other elements that may flash or blink to a page, and as such, should remove or refrain from adding such objects.
(l) When electronic forms are used, the form shall allow people using Assistive Technology to access the information, field elements, and functionality required for completion and submission of the form, including all directions and cues. Supports Lectora Inspire automatically publishes form elements with the necessary information for assistive technology to identify each element. The course developer is responsible for the tabbing order and placement of the form elements to allow the learner to complete and submit the form or question. This is managed through the layering order of objects controlled in the Title Explorer.

Section 1194.22 Web-based Intranet and Internet information and
Applications - Detail Voluntary Product Accessibility Template

This section applies to published content created with the product, not the product itself.

Criteria Level of Support & Supporting Features Remarks and explanations
(a) A text equivalent for every non-text element shall be provided (e.g., via "alt", "longdesc", or in element content). Supports Text equivalents are added as object names in the Title Explorer or the Object Properties “name” field. Alternatively, course developers can choose to use an “empty alt tag” on an object by object basis.
(b) Equivalent alternatives for any multimedia presentation shall be synchronized with the presentation. Supports Closed captioning is available for MP4 video and MP3 audio.
(c) Web pages shall be designed so that all information conveyed with color is also available without color, for example from context or markup. Support Course developers should take color into account when adding and designing content on the pages of a course so that color is not the only means of conveying information.
(d) Documents shall be organized so they are readable without requiring an associated style sheet. Supports Course developers have the ability to design and develop courses that do not rely on a style sheet to convey the relevant course information.
(e) Redundant text links shall be provided for each active region of a server-side image map. Not Applicable Lectora Inspire does not support server-side image maps.
(f) Client-side image maps shall be provided instead of server-side image maps except where the regions cannot be defined with an available geometric shape. Not Applicable Lectora Inspire does not support server-side image maps.
(g) Row and column headers shall be identified for data tables. Supports Lectora Inspire supports the use of a single row header within data tables. Course developer must identify the header row.
(h) Markup shall be used to associate data cells and header cells for data tables that have two or more logical levels of row or column headers. Supports Lectora Inspire does not support multiple row or column headers within tables. However, the HTML Extension object allows for the addition of HTML code to embed appropriately labeled complex tables. The associated code can be added directly to the course or as an attached text file.
(i) Frames shall be titled with text that facilitates frame identification and navigation Supports When frames are enabled, they are automatically identified with appropriate labels.
(j) Pages shall be designed to avoid causing the screen to flicker with a frequency greater than 2 Hz and lower than 55 Hz. Supports The course developer should not add any animations or object that use actions to cause the page to flicker or flash. This is up to the course developer to keep in mind during the design and development of the course.
(k) A text-only page, with equivalent information or functionality, shall be provided to make a web site comply with the provisions of this part, when compliance cannot be accomplished in any other way. The content of the text- only page shall be updated whenever the primary page changes. Supports If necessary, the course developer can export a title to Word or manually provide a text file to use as an alternate means of accessing the course. This can be updated upon subsequent publishes by the developer.
(l) When pages utilize scripting languages to display content, or to create interface elements, the information provided by the script shall be identified with functional text that can be read by Assistive Technology. Supports See Section 1194.21 as it relates to JavaScript used to produce the course content (published output).
(m) When a web page requires that an applet, plug- in or other application be present on the client system to interpret page content, the page must provide a link to a plug- in or applet that complies with 1194.21(a) through (l). Supports The course developer has the ability to embed or attach Java applets, PDF files, EXE programs, external scripts, and more. The learner/end user must have the appropriate client for these external programs to function. It is up to the course developer to test any external programs for accessibility, as these fall outside the control of the Lectora Inspire program.
(n) When electronic forms are designed to be completed on- line, the form shall allow people using Assistive Technology to access the information, field elements, and functionality required for completion and submission of the form, including all directions and cues. Supports The course developer has the ability to add form objects and controls to create forms as well as questions used in tests and surveys. Directions and cues should be added by the course developer to the page. Field elements and functionality are published using necessary HTML tags to identify the object clearly for assistive technology.
(o) A method shall be provided that permits users to skip repetitive navigation links. Supports Course developers have the ability to place a hyperlink on the page that, when triggered, will place focus on (or “scroll to”) a different object such as a placeholder object, effectively skipping over any repetitive navigation.
(p) When a timed response is required, the user shall be alerted and given sufficient time to indicate more time is required. Supports Course developers should not use timed tests or games unless absolutely required. Other options are available. If absolutely necessary, developers can use a timed action to provide a warning to the learner/end user. Functionality can be added to extend the time.

Section 1194.23 Telecommunications Products - Detail
Voluntary Product Accessibility Template

Criteria Level of Support & Supporting Features Remarks and explanations
(a) Telecommunications products or systems which provide a function allowing voice communication and which do not themselves provide a TTY functionality shall provide a standard non-acoustic connection point for TTYs. Microphones shall be capable of being turned on and off to allow the user to intermix speech with TTY use. Not Applicable
(b) Telecommunications products which include voice communication functionality shall support all commonly used cross-manufacturer non-proprietary standard TTY signal protocols. Not Applicable
(c) Voice mail, auto-attendant, and interactive voice response telecommunications systems shall be usable by TTY users with their TTYs. Not Applicable
(d) Voice mail, messaging, auto- attendant, and interactive voice response telecommunications systems that require a response from a user within a time interval, shall give an alert when the time interval is about to run out, and shall provide sufficient time for the user to indicate more time is required. Not Applicable
(e) Where provided, caller identification and similar telecommunications functions shall also be available for users of TTYs, and for users who cannot see displays. Not Applicable
(f) For transmitted voice signals, telecommunications products shall provide a gain adjustable up to a minimum of 20 dB. For incremental volume control, at least one intermediate step of 12 dB of gain shall be provided Not Applicable
(g) If the telecommunications product allows a user to adjust the receive volume, a function shall be provided to automatically reset the volume to the default level after every use. Not Applicable
(h) Where a telecommunications product delivers output by an audio transducer which is normally held up to the ear, a means for effective magnetic wireless coupling to hearing technologies shall be provided. Not Applicable
(i) Interference to hearing technologies (including hearing aids, cochlear implants, and assistive listening devices) shall be reduced to the lowest possible level that allows a user of hearing technologies to utilize the telecommunications product. Not Applicable
(j) Products that transmit or conduct information or communication, shall pass through cross- manufacturer, non- proprietary, industry-standard codes, translation protocols, formats or other information necessary to provide the information or communication in a usable format. Technologies which use encoding, signal compression, format transformation, or similar techniques shall not remove information needed for access or shall restore it upon delivery. Not Applicable
(k)(1) Products which have mechanically operated controls or keys shall comply with the following: Controls and Keys shall be tactilely discernible without activating the controls or keys. Not Applicable
(k)(2) Products which have mechanically operated controls or keys shall comply with the following: Controls and Keys shall be operable with one hand and shall not require tight grasping, pinching, twisting of the wrist. The force required to activate controls and keys shall be 5 lbs. (22.2N) maximum. Not Applicable
(k)(3) Products which have mechanically operated controls or keys shall comply with the following: If key repeat is supported, the delay before repeat shall be adjustable to at least 2 seconds. Key repeat rate shall be adjustable to 2 seconds per character. Not Applicable
(k)(4) Products which have mechanically operated controls or keys shall comply with the following: The status of all locking or toggle controls or keys shall be visually discernible, and discernible either through touch or sound. Not Applicable

Section 1194.24 Video and Multi-media Products – Detail
Voluntary Product Accessibility Template

This section applies to published content created with the product, not the product itself.

Criteria Level of Support & Supporting Features Remarks and explanations
a) All analog television displays 13 inches and larger, and computer equipment that includes analog television receiver or display circuitry, shall be equipped with caption decoder circuitry which appropriately receives, decodes, and displays closed captions from broadcast, cable, videotape, and DVD signals. As soon as practicable, but not later than July 1, 2002, widescreen digital television (DTV) displays measuring at least 7.8 inches vertically, DTV sets with conventional displays measuring at least 13 inches vertically, and stand- alone DTV tuners, whether or not they are marketed with display screens, and computer equipment that includes DTV receiver or display circuitry, shall be equipped with caption decoder circuitry which appropriately receives, decodes, and displays closed captions from broadcast, cable, videotape, and DVD signals. Not Applicable
((b) Television tuners, including tuner cards for use in computers, shall be equipped with secondary audio program playback circuitry. Not Applicable
(c) All training and informational video and multimedia productions which support the agency's mission, regardless of format, that contain speech or other audio information necessary for the comprehension of the content, shall be open or closed captioned. Supports Lectora Inspire allows course developers to include a media player that is keyboard navigable, uses labeled buttons, and supports open captions for audio and video.
(d) All training and informational video and multimedia productions which support the agency's mission, regardless of format, that contain visual information necessary for the comprehension of the content, shall be audio described. Supports with exceptions The addition of an audio description with video is not a built-in feature. Lectora Inspire supports the ability to add an audio description to the page, but for use with video specifically, it is up to the course developer to trigger the video and audio description to play, pause, and stop in a synchronized fashion. This can be accomplished with the use of actions to trigger both the video and the associated audio description.
(e) Display or presentation of alternate text presentation or audio descriptions shall be user-selectable unless permanent. Supports Lectora Inspire allows course developers to include alternate text presentations, captions, and audio descriptions that can be accessed and turned on or selected by the end user/learner.

Section 1194.25 Self-Contained, Closed Products – Detail
Voluntary Product Accessibility Template

Criteria Level of Support & Supporting Features Remarks and explanations
(a) Self contained products shall be usable by people with disabilities without requiring an end-user to attach Assistive Technology to the product. Personal headsets for private listening are not Assistive Technology. Not Applicable
(b) When a timed response is required, the user shall be alerted and given sufficient time to indicate more time is required. Not Applicable
(c) Where a product utilizes touchscreens or contact-sensitive controls, an input method shall be provided that complies with 1194.23 (k) (1) through (4). Not Applicable
(d) When biometric forms of user identification or control are used, an alternative form of identification or activation, which does not require the user to possess particular biological characteristics, shall also be provided. Not Applicable
(e) When products provide auditory output, the audio signal shall be provided at a standard signal level through an industry standard connector that will allow for private listening. The product must provide the ability to interrupt, pause, and restart the audio at anytime. Not Applicable
(f) When products deliver voice output in a public area, incremental volume control shall be provided with output amplification up to a level of at least 65 dB. Where the ambient noise level of the environment is above 45 dB, a volume gain of at least 20 dB above the ambient level shall be user selectable. A function shall be provided to automatically reset the volume to the default level after every use. Not Applicable
(g) Color coding shall not be used as the only means of conveying information, indicating an action, prompting a response, or distinguishing a visual element. Not Applicable
(h) When a product permits a user to adjust color and contrast settings, a range of color selections capable of producing a variety of contrast levels shall be provided. Not Applicable
(i) Products shall be designed to avoid causing the screen to flicker with a frequency greater than 2 Hz and lower than 55 Hz. Not Applicable
(j) (1) Products which are freestanding, non-portable, and intended to be used in one location and which have operable controls shall comply with the following: The position of any operable control shall be determined with respect to a vertical plane, which is 48 inches in length, centered on the operable control, and at the maximum protrusion of the product within the 48 inch length on products which are freestanding, non-portable, and intended to be used in one location and which have operable controls. Not Applicable
(j)(2) Products which are freestanding, non-portable, and intended to be used in one location and which have operable controls shall comply with the following: Where any operable control is 10 inches or less behind the reference plane, the height shall be 54 inches maximum and 15 inches minimum above the floor. Not Applicable
(j)(3) Products which are freestanding, non-portable, and intended to be used in one location and which have operable controls shall comply with the following: Where any operable control is more than 10 inches and not more than 24 inches behind the reference plane, the height shall be 46 inches maximum and 15 inches minimum above the floor. Not Applicable
(j)(4) Products which are freestanding, non-portable, and intended to be used in one location and which have operable controls shall comply with the following: Operable controls shall not be more than 24 inches behind the reference plane. Not Applicable

Section 1194.26 Desktop and Portable Computers

Criteria Level of Support & Supporting Features Remarks and explanations
(a) All mechanically operated controls and keys shall comply with 1194.23 (k) (1) through (4). Not Applicable
(b) If a product utilizes touchscreens or touch-operated controls, an input method shall be provided that complies with 1194.23 (k) (1) through (4). Not Applicable
(c) When biometric forms of user identification or control are used, an alternative form of identification or activation, which does not require the user to possess particular biological characteristics, shall also be provided. Not Applicable
(d) Where provided, at least one of each type of expansion slots, ports and connectors shall comply with publicly available industry standards Not Applicable

Section 1194.31 Functional Performance Criteria – Detail
Voluntary Product Accessibility Template

This section applies to published content created with the product, not the product itself.

Criteria Level of Support & Supporting Features Remarks and explanations
(a) At least one mode of operation and information retrieval that does not require user vision shall be provided, or support for Assistive Technology used by people who are blind or visually impaired shall be provided. Supports when combined with Compatible AT Web-based content published with Lectora Inspire, when used in conjunction with a Screen Reader, can meet this requirement.
(b) At least one mode of operation and information retrieval that does not require visual acuity greater than 20/70 shall be provided in audio and enlarged print output working together or independently, or support for Assistive Technology used by people who are visually impaired shall be provided. Supports Lectora Inspire allows course developers to add audio narration, use enlarged print, and control the visual contrast. Lectora Inspire published content can be used with Assistive Technology, such as a screen reader, to meet this requirement.
(c) At least one mode of operation and information retrieval that does not require user hearing shall be provided, or support for Assistive Technology used by people who are deaf or hard of hearing shall be provided Supports Lectora Inspire allows course developer to design course pages so that the content does not depend on audio alone. For example, textual equivalents can be included in the course.
(d) Where audio information is important for the use of a product, at least one mode of operation and information retrieval shall be provided in an enhanced auditory fashion, or support for assistive hearing devices shall be provided. Supports Audio that is embedded in the published content can and should utilize the built-in player so the learner/end user can control the volume. However, Lectora Inspire allows course developer to design course pages so that the content does not depend on audio alone.
(e) At least one mode of operation and information retrieval that does not require user speech shall be provided, or support for Assistive Technology used by people with disabilities shall be provided. Not Applicable LUser speech is not applicable or required for Lectora Inspire published courses.
(f) At least one mode of operation and information retrieval that does not require fine motor control or simultaneous actions and that is operable with limited reach and strength shall be provided. Not Applicable Lectora Inspire published courses require input by way of a keyboard to provide textual input or to select form controls. Assistive technology can be used with published content.

Section 1194.41 Information, Documentation and Support – Detail
Voluntary Product Accessibility Template

This section applies to the product documentation, not documentation provided by the developer.

Criteria Level of Support & Supporting Features Remarks and explanations
(a) Product support documentation provided to end- users shall be made available in alternate formats upon request, at no additional charge Does not Support Currently, product support documentation is available in both PDF and HTML-based format.
(b) End- users shall have access to a description of the accessibility and compatibility features of products in alternate formats or alternate methods upon request, at no additional charge. Supports Currently, accessibility tutorials exist in written tutorials, accessible eLearning courses, and recorded video demonstrations.
(c) Support services for products shall accommodate the communication needs of end-users with disabilities. Supports Currently, product tutorials exist in written tutorials, eLearning courses, asynchronous self-paced training, and recorded video demonstrations. Live in-person and synchronous online training is available along with phone and email support.

APPENDIX A (​of the DoS VPAT/GPAT Checklist)

Suggested Language for Filling out the VPAT/GPAT

In order to simplify the task of conducting market research assessments for procurement officials or customers, ITIC (Information Technology Industry Council) has developed suggested language for use when filling out a VPAT/GPA T. You may choose to employ all or some of the language below. Once you determine what language you intend to use, we recommend that use is consistent throughout all of your VPAT/GPATs.

 

Supporting Features (Column 2 on VPAT/GPAT)

Supports

Use this language when you determine the product fully meets the letter and intent of the Criteria.

Partially Supports or Supports with Exceptions

Use this language when you determine the product does not fully meet the letter and intent of the Criteria, but provides some level of access relative to the Criteria.

Supports through Equivalent Facilitation

Use this language when the product instead uses a different but equivalent or better means of meeting the EIT accessibility Criteria.

Supports when combined with Compatible AT

Use this language when you determine the product fully meets the letter and intent of the Criteria when used in combination with Compatible A T. For example, many software programs can provide speech output when combined with a compatible screen reader (commonly used assistive technology for people who are blind).

Does not Support

Use this language when you determine the product does not meet the letter or intent of the Criteria.

Not Applicable

Use this language when you determine that the Criteria do not apply to the specific product.

Not Applicable - Fundamental Alteration Exception Applies

Use this language when you determine a Fundamental Alteration of the product would be required to meet the Criteria (see the access board standards for the definition of "fundamental alteration").

IMPACT Outreach Center

IRM Program for Accessible Computer/Communication Technology (IMPACT) 2025 E Street , N.W. (SA‐9), Office NE4026
Washington, DC 20006
Email: S​ECTION508@state.gov

Voice: (202) 634‐0315
Internet: h​ttp://www.state.gov/accessibility Intranet: h​ttp://impact.state.gov