End of Life Notice for Obsolete Software Versions
October 30, 2018
Trivantis wishes to notify its users that in light of Trivantis’ release of version 18 of Lectora Publisher and Lectora Inspire, effective 30 days after the date of this notice, Trivantis will no longer provide technical maintenance or customer support services to users of Lectora Publisher, Lectora Inspire and Saba Publisher version 12.
Trivantis customers who continue to use Lectora Publisher, Lectora Inspire and Saba Publisher version 12 and are under annual Maintenance Agreements with Trivantis, should upgrade to the latest version (version 18) at no additional cost to maximize the value of their maintenance plan. In version 18, you can expect major enhancements including an updated application appearance, greater ease of use, and more contemporary interface for creating eLearning materials.
Therefore, as of October 30, 2018, any Trivantis users who need assistance beyond the Help functionality in the obsolete products themselves will be directed to this website for assistance: https://trivantis.com/e-learning-software-user-guides/.
This notice is consistent with Trivantis’ policy of supporting the current major version of the generally available software, plus the prior two major versions, in this instance (versions 16 and 17) of the referenced Trivantis software.
As always, we value our relationship with you and believe you will benefit in many ways from upgrading to new and improved version 18.
Questions may be sent to firstname.lastname@example.org.