The quickest way to speak with a Support Team member live is by submitting an online request below. If you would like a phone call, be sure to write “Please call me” in the “Message” section of the form.
Note: Please export your title to .ZIP or .PKG before attaching here.
In your message, please include the:
- version of the product you are using,
- browser you are using (with browser version if you know it),
- and any screenshots or steps to recreate the issue.
File uploads on this form are limited to 10MB. If your file is larger than that, please submit the form without the file and then follow the instructions here to use our large file upload tool: How to Upload Large Files to Trivantis Support.
Support Quick Links
- Lectora Installation Checklist and Instructions
- Lectora System Requirements
- How to Find Your License Key
- How to Export Your Title for Sharing
- How to Upload Large Files to Trivantis Support
- Using Auto-Update in Lectora
- Service Packs, Release Notes, and Known Issues
- Snap Statement
- End of Life Statement for Obsolete Versions of Lectora
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